AI Front Desk.
Built for Dentistry.
Lumexa answers calls 24/7, books appointments, handles routine patient questions, and helps dental practices capture more revenue — while your team focuses on patients.
24/7 answering · Appointment booking · Patient support · After-hours coverage
- Incoming patient callAfter hours · 8:42 PM
- Ava — AI receptionistAnswers on the first ring
- Patient intentTooth pain — urgent appointment request
- Appointment bookingTue 9:30 AM · Dr. Reyes · configured availability
- ConfirmationConfirmation message sent to patient
- Patient
Hi, I have a sudden toothache. Do you have anything tomorrow?
- Ava
I'm sorry you're uncomfortable. I have an opening tomorrow at 9:30 AM with Dr. Reyes — would you like me to book it?
- Patient
Yes, please.
- Ava
Booked. I'll send a confirmation to your phone now.
Every missed call is a potential patient.
Patients don't always call during business hours. Your front desk can get busy. And when a call goes unanswered, the opportunity may be gone.
Missed Calls
Potential patients calling while your team is busy.
After-Hours Calls
Patients don't stop calling when your office closes.
Front Desk Interruptions
Routine calls take your team away from patients standing in front of them.
Long Wait Times
Patients who wait too long may simply call another practice.
How much revenue could missed calls be costing your practice?
Adjust the numbers below for your practice. Every figure is an estimate you control — we don't assume anything on your behalf.
This is an estimate based on the numbers you entered — not a guarantee or a projection of results. Lumexa helps practices capture more of these opportunities.
From phone call to booked patient.
- 01
Patient calls the practice
Route all calls, after-hours calls, or overflow to Lumexa.
- 02
Lumexa answers instantly
No hold music, no voicemail, no ringing out.
- 03
Understands why they're calling
New patient, booking, reschedule, question, or urgent issue.
- 04
Checks availability
Based on the scheduling rules your practice configures.
- 05
Books, reschedules, or cancels
Within the appointment types and windows you allow.
- 06
Confirms the appointment
The patient hears a clear confirmation before the call ends.
- 07
Updates connected systems
Where supported by an available integration.
- 08
Practice sees the result
Call reason, outcome, and transcript in your dashboard.
Built around the way dental practices actually work.
New Patient Calls
“I'd like to schedule a cleaning.”
Ava can assist with new patient appointment requests according to your practice's configured workflow.
Appointment Booking
Ava can help patients find available appointments based on the availability you configure.
Rescheduling & Cancellations
Patients can request changes without requiring the front desk to handle every routine call.
Patient Questions
Ava can answer configured questions about office hours, location, services, doctors, insurance, and policies.
After-Hours Support
Patients can still receive assistance when the practice is closed.
Emergency Routing
Ava follows your practice's configured emergency instructions and escalates when appropriate.
Lumexa does not provide medical advice, diagnose patients, or make clinical recommendations. Clinical questions are routed according to your practice's instructions.
Your practice, your rules.
Lumexa adapts to the way your practice operates — not the other way around.
- Office Hours
- Mon–Thu 8:00–17:00 · Fri 8:00–13:00
- Doctors
- Dr. Reyes · Dr. Patel · Dr. Nguyen
- Services
- Cleanings · Crowns · Implants · Whitening
- Insurance Information
- Accepted plans & verification script
- Appointment Types
- New patient · Recall · Emergency · Consult
- Cancellation Policies
- 24-hour notice · configured messaging
- Emergency Procedures
- Escalation path & on-call routing
- FAQs
- Parking, forms, payment options
- Practice-Specific Instructions
- Custom rules written by your team
AI + your team
Working together- Ava: routine calls, bookings, and after-hours coverage.
- Your team: complex conversations and the patient in the chair.
AI handles the repetitive work.
Your team handles the human moments.
Lumexa is designed to support your front desk — handling routine conversations and appointment requests while your team focuses on the patients who need a human touch.
Everything your practice needs to understand what happens on the phone.
- BookedSarah J.Emergency — tooth pain
- BookedMichael C.New patient cleaning
- Follow-upAlicia R.Insurance question
- BookedDevon P.Reschedule recall
- Tue 9:30 AMEmergency · Dr. Reyes
- Tue 11:00 AMNew patient · Dr. Patel
- Wed 2:15 PMRecall · Dr. Nguyen
Dashboard shown is a product mockup with illustrative demo data. It does not represent real patients or measured Lumexa performance.
Every call, distilled into decisions.
Understand what your patients are asking, when they are calling, and where opportunities are being captured.
- Booked46%
- Question answered27%
- Reschedule / cancel15%
- Escalated to team12%
Works with your practice workflow.
Integration support is built around the tools dental practices already use. We work with your practice management and calendar setup during onboarding.
Built with security in mind.
Lumexa is being built with secure healthcare workflows and responsible handling of sensitive information in mind.
Your next patient could be calling right now.
Make sure your practice is ready to answer.